Help Center
FREQUENTLY ASKED QUESTIONS
As of September 2024
What does the insuretech company do?
We enable companies to seamlessly embed customized insurance products into their offerings. Through API integrations, we allow businesses to create insurance policies tailored to niche use cases, like hotels offering weather protection or banks insuring farmers against wildfires, all backed by a master policy arranged with insurers.
How does embedded insurance work?
Embedded insurance means that your customers can purchase insurance as part of your existing product or service. We handle the backend by orchestrating the journey through API integrations, allowing you to offer tailored insurance solutions without complex technical requirements.
What is a master policy?
A master policy is a pre-arranged agreement between our insuretech company, the insurer, and you, the distribution partner. It provides a framework within which individual policies can be issued to your customers, based on predefined terms and conditions, allowing for rapid policy creation.
Which types of businesses can use this service?
Any business with customers can benefit. We work with a wide variety of industries, from hospitality (e.g., hotels offering weather protection) to financial services (e.g., banks insuring farmers). If you have a niche insurance need for your customers, we can likely help.
What kinds of insurance products can we offer?
The possibilities are extensive. Examples include extreme weather protection for travelers, natural disaster insurance for farmers, or even gadget insurance for electronics purchases. Our flexible platform allows for customized insurance products suited to your specific customer needs.
How do I integrate with your platform?
Integration is straightforward. We provide a comprehensive API that allows your technical team to easily embed insurance options within your app or platform. Full documentation and support are available to guide you through the process.
Who underwrites the policies?
Policies are underwritten by reputable insurer companies with whom we have master policy agreements. We act as the facilitator, making it easy for you to offer insurance without needing to directly manage the underwriting process.
What’s the process for creating a new insurance policy?
Once integrated, your app or service can trigger a new insurance policy through our API. The terms are based on the master policy, and your customers can purchase it instantly, ensuring seamless protection without added complexity.
How is the pricing for insurance determined?
Pricing is determined based on the master policy agreement between the insurer, our insuretech platform, and your company. Factors like risk exposure, customer profile, and coverage type will influence the final pricing offered to your customers.
How do claims work for my customers?
The claims process is streamlined and managed via our platform. Customers can file claims directly through your service, which we then process in collaboration with the insurer. We aim to make claims handling as easy as possible for both you and your customers.